PRIVACY POLICY

Last Updated:

Psynect Corp DBA “Psynect” (“we,” “us,” or “our”) operates the websites psynect.com and psynect.ai (collectively, the “Sites”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Sites or use our AI-powered services. By accessing or using the Sites and our services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 PERSONAL INFORMATION

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you choose to provide.

1.2 USAGE DATA

We automatically collect certain information when you visit our Sites. This information may include your IP address, browser type, operating system, referring URLs, and other technical data about your use of the Sites.

1.3 AI-RELATED DATA

When you use our AI-powered services, we may collect:

  • Input data you provide to our AI systems
  • Output data generated by our AI systems
  • Interaction data between you and our AI systems

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Sites and AI services
  • To improve, personalize, and expand our Sites and services
  • To understand and analyze how you use our Sites and AI services
  • To develop new products, services, features, and functionality
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Sites and services, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To find and prevent fraud
  • To comply with legal obligations
  • To train and improve our AI models (using anonymized data)

3. SHARING YOUR INFORMATION

We may share your information with third parties in the following situations:

  • With service providers who help us operate our Sites, conduct our business, or serve our users, provided that those parties agree to keep this information confidential
  • In connection with a merger, sale, or other transfer of company assets, in which case we will use reasonable efforts to ensure that the transferee agrees to be bound by the terms of this Privacy Policy
  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order
  • To protect our rights, property, or safety, and that of our users or the public

3.1 PROHIBITED SHARING FOR MARKETING

We do not share personal or mobile information with third parties for marketing or promotional purposes under any circumstances. Data sharing is strictly limited to purposes necessary for providing and operating our services.

3.2 BAN ON TRANSFERS TO EXTERNAL ORGANIZATIONS

We do not transfer consumer data to any external organizations under any circumstances, even with user consent.

3.3 PREVENTING UNAUTHORIZED DATA SHARING

We take the following measures to protect user data from unauthorized sharing:

  • Conduct regular audits of our systems and processes
  • Provide comprehensive employee training on data privacy and security
  • Enforce strict access controls and role-based permissions

4. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

5.1 CONSUMER OPT-OUT RIGHTS FOR SMS

You may opt out of receiving SMS messages from us at any time by replying STOP or UNSUBSCRIBE to any message you receive.

6. SMS MESSAGING AND DISCLOSURES

By registering for SMS notifications, you agree to receive the following types of messages from us:

  • Conversational messages related to your use of our AI services
  • Transactional messages, such as order confirmations and account alerts
  • Promotional messages, such as updates about new features or special offers

Message frequency may vary (e.g., daily, weekly, or as needed). Message and data rates may apply. To stop receiving messages, text STOP to unsubscribe. For help, text HELP for assistance.

7. THIRD-PARTY WEBSITES

Our Sites may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices or content of those websites.

8. AI-SPECIFIC PRIVACY CONSIDERATIONS

Our AI-powered services involve unique privacy considerations:

  • AI Training: We may use anonymized data to train and improve our AI models. This process does not identify individual users.
  • AI Decisions: Our AI systems may make automated decisions based on the data you provide. You have the right to request human review of significant AI-driven decisions.
  • AI Transparency: Upon request, we will provide information about the logic involved in our AI decision-making processes, as far as possible without revealing proprietary information.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Sites and services, you consent to the transfer of your information to the United States and other countries where Psynect Corp operates.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

By email: outreach@psynect.net